Magen David Adom expands its Mental Health Service following return of the hostages

Following the return of the hostages to Israel, and for a period of two days, Magen David Adom is expanding its “MDA Mental Health” service, currently operating as a pilot program in the central region, to include the southern region as well. The goal of this expansion is to provide fast and effective medical and mental health support for anyone in need, in cooperation with the Ministry of Health.

As part of the pilot conducted so far in central Israel, MDA has handled approximately 800 cases involving individuals with a mental health crisis, some of which were highly complex emergencies.

Especially during this sensitive time, as the hostages return to Israel, MDA is expanding the “MDA Mental Health” service to the south to ensure that anyone requiring medical or psychological assistance receives it quickly and professionally.

MDA believes that in the future, this pilot will evolve into a comprehensive national service providing real support to every person in Israel. MDA Deputy Director General of Medicine, Dr. Rafael Strugo: “The new operational model was developed out of the understanding that there is a need to improve the response to mental health emergencies and suicide prevention in Israel. Such complex incidents may endanger both the patient and their surroundings.

Based on this understanding, MDA and the Ministry of Health created a special protocol that includes deploying a crisis intervention team, specially trained for these situations, accompanied by professional telemedicine support from a specialist psychiatrist.

This ensures the most appropriate and professional care while minimizing harm that can result from improper treatment in such cases. This new working model allows us to take another step forward in providing initial mental health care in life-threatening situations. I am confident that it will enable us to deliver better, more effective, and more comprehensive support during such critical moments, easing the burden on the patient, their family, and those around them.”